This privacy policy explains how our organization uses the personal data it collects from its users, when using the site and in relation to our online sales services, in accordance with the European Union's General Data Protection Regulation (GDPR).
Data Controller:
The Data Controller of your personal data is Ottica Azzurro S.r.l Via Vittorio Emanuele 38 Capri (NA) - Italy - VAT no. and Tax ID IT06310531212.
We invite you to carefully read our privacy and cookie policy. For further information, questions and queries about the processing of your personal data, please write at any time to our Customer Service, using the email address info@otticazzurrocapri.com.
Index:
What type of personal data do we collect?
How do we collect this data?
How do we use the data we collect?
How and where do we store the data?
Marketing
Your rights
Changes to our privacy policy
How to contact us
How to contact the competent authorities
What type of personal data do we collect?
While browsing the website otticazzurrocapri.com we may collect the following types of data:
aggregated data to understand how users interact with and use the site: analytics on your navigation path, the pages you visit and how you interact with individual pages.
personal identification data (e.g. name and surname, e-mail address, password, etc.), in case of registration to the site.
your e-mail address and consent to receive, when you subscribe to our newsletter service.
the personal data you provide when you contact our Customer Service.
your residential or domicile data, a telephone number, if you place online orders, or if you fill in your user details, even if an online order is not completed.
How do we collect this data?
By accessing our services or registering on otticazzurrocapri.com you directly provide us with the personal data we collect and process. We collect and process your data when:
you browse, use or view the pages of our site, accepting cookies from your browser
you register online or send us an order proposal, using the account creation form and the order checkout procedure
you subscribe to our newsletter, by entering your e-mail address and accepting the terms of service
you voluntarily complete an online survey or send us a review or opinion, also via e-mail
Ottica Azzurro S.r.l may also indirectly receive your personal data from the following third parties:
PayPal, if you use the Express Checkout service
How do we use the data we collect?
Your personal data is processed by us, in compliance with applicable laws regarding personal data protection, for the following purposes:
to execute the contract for the purchase of products or services offered on otticazzurrocapri.com
to allow you to register on the site and manage your login, to allow you to access the features of your Account on the otticazzurrocapri.com site
to manage requests and questions you send to our Customer Service
to provide you with additional services such as subscription to our newsletter of periodic offers or other initiatives that we think may be of interest to you
to provide you with services such as trying on a model or product available on the site in store
How and where do we store the data?
Ottica Azzurro S.r.l adopts all reasonable security measures and good organizational practices to protect your personal data and prevent accidental or fraudulent deletion, modification, total or partial loss of data, unauthorized access or forwarding. We regularly review the effectiveness of our technical and organizational measures to ensure continuous improvement in data processing security.
Our employees are required to comply with precise confidentiality obligations, are informed about data protection practices and regularly receive updates regarding training and legislative changes concerning personal data protection.
Lawfulness of processing and legal basis: processing is legitimate based on one or more of the following assumptions: it is necessary to provide you with a service you have expressly requested; to follow up on the execution of the contract for the purchase of goods or services, in case your order proposal is accepted or in case of booking a good or service; to comply with legal obligations, regulations or European legislation, including accounting and tax matters.
Ottica Azzurro S.r.l may share your personal data with third-party companies or third-party software, in order to allow the execution of services, such as the delivery of purchased products or to make additional services and features available to you, or for statistical surveys and analysis with aggregated data, useful for understanding how users use the site, to improve our offer and our services. Our service providers may be:
Financial institutions
Companies specializing in fraud detection and prevention
Third-party companies that provide us with technological services
Third-party companies that provide us with logistics, transport and delivery services
Third-party companies that provide us with customer assistance services
Third-party companies that provide marketing and advertising services
Place of processing: we process your data at our operational offices, our offices and our logistical sites, with external managers appointed by us and through external data processing platforms. In some cases, our service providers may be based in countries outside the European Union. In these cases, the transfer of your personal data to such countries is carried out in compliance with the guarantees provided by law.
The services offered by our providers enable fundamental functionalities of our site, such as user registration management, review and comment management and demographic database, e-commerce services, payment processing, session analytics tool management, etc. Some of these services operate through servers located in different geographical areas. Please refer to the section on the details of personal data processing for each service:
Shopify Inc. - Manages various types of personal data as a data processor on behalf of the Controller, as specified by the service's privacy policy, which you can consult here. Place of processing: Canada. Subject adhering to the Privacy Shield.
PayPal Inc. - manages services that allow online payments. It collects and manages various types of data as specified by the service's privacy policy, which you can consult here
Duration of processing: The personal data you provide to us may be legitimately stored by us for as long as necessary for the purposes expressed in our General Conditions and in any case until any request for data cancellation, for example, until you request the cancellation of your Account.
Personal data collected with your consent for storage and processing, to execute a purchase order proposal or to execute a service you have requested, are stored in accordance with the obligations provided by civil and tax regulations, exclusively to comply with legal requirements.
After the storage period, the data is completely deleted or otherwise irreversibly anonymized.
Your rights
Ottica Azzurro S.r.l undertakes to ensure that you have full rights, pursuant to articles 16, 17, 18 and 19 of EU Regulation 2016/679 (GDPR), regarding rectification, erasure, restriction of processing. You have the right to obtain confirmation as to whether or not personal data concerning you are being processed, and to obtain access to your personal data for portability. You have the right to request from us:
access to the data subject to processing
to receive your data in a structured, commonly used and readable format
the rectification and correction of inaccurate or erroneously entered or incomplete data
the erasure of personal data concerning you, if the personal data are no longer necessary, or by revoking consent, or to comply with a legal obligation
the restriction of processing, in certain circumstances
In case of rectification or erasure of personal data or restriction of processing, you will receive a notification within one month from the date of your request. If you intend to exercise one of the rights described above, please contact our Customer Service, using the email address info@otticazzurrocapri.com.
Changes to our privacy policy
Ottica Azzurro S.r.l regularly reviews its privacy policy, publishing changes and updates on this page. We recommend that you visit it from time to time.
How to contact us
For further information, questions and queries about the processing of your personal data, please write at any time to our Customer Service, using the email address info@otticazzurrocapricom.
How to contact the competent authorities
To contact your national competent authority for personal data protection, the list of members of the European Data Protection Board, an independent European body that contributes to the consistent application of data protection rules throughout the European Union and promotes cooperation between EU data protection authorities, may be useful.